Workflow Consulting
IDENTIFY. ORGANIZE. EMPOWER.
We Empower You to be More Productive
Individuals and businesses alike can reclaim time and reduce stress with systems and processes that allow them and their teams to work more efficiently, grow and achieve.
We identify specific limiting factors and opportunities for improvement, then develop customized systems and tools to support individuals and teams in their environment, allowing them to drive results in their areas of expertise. We also help manage resulting change, communicate with stakeholders, and address concerns.
Workplace Optimization
As workflow specialists and organizational experts, we analyze, design, and optimize business processes and workflows. Operational areas we excel in include:
Business Processes
The creation, optimization, and streamlining of processes can elevate competitiveness, enhance productivity and allow the delivery of unparalleled value, while upholding operational quality.
We can develop what’s needed to achieve this.
- Documentation: Policies, requirements and guidelines, and standard operating procedures
- Optimizing Operations: Collaborate to streamline processes, identify bottlenecks, and implement improvements
- Performance Metrics: Document and standardize to facilitate consistent tracking
- Communication: Create protocols that result in smoother workflow
- Employee Management: Handbook, record information management (RIM), and manuals
- Hiring Procedures: Aligned interviewing, onboarding and orientation
- Training and Development: Needs analysis, curriculum development, delivery and evaluation
- Marketing and Sales: Develop processes for lead generation, nurturing and conversion, plus strategies to maintain, expand and retain clients.
- Implementation or enhancement of CRM systems
- Techniques and Tools: Identify and introduce a range of tools intended to enhance productivity, collaboration, and overall effectiveness
Human Capital Systems
Effectively managing and investing in how people work individually and as teams is crucial for organizations to enhance productivity, innovation and overall success.
Kaos Group creates the necessary systems.
- File Organization: Establish meticulous file organization so every team member can easily locate essential information
- Team Development: Empower teams and individuals with essential skills, techniques, tools, methodologies and best practices to foster organizational alignment, personal fulfillment and individual agency
- Essential Skills: Develop a comprehensive understanding of the competencies necessary for individual and team excellence
- Knowledge Sharing: Harness the collective intelligence of your teams to provide the big picture, increase problem-solving and innovation, and allow smoother succession
- Methodologies for Success: Share the proven methodologies that align with organizational objectives
- Centralized Document Repository: Build a scalable system with clear file structures that enables quick access to vital documents, makes tasks quicker, and enhances collaboration
- Company Culture: Documenting and systematizing company culture expectations can enhance hiring and onboarding, plus provide clarification and reference for all
Financials & Environment
Implementing sustainable financial practices for operational optimization and and building a conducive work environment may reduce errors, delays and enhance well-being.
We will build these needed processes.
- Financial Documents: Create efficient systems for filing receipts, invoices, bank statements, leases, and expense reports
- Financial Workflows: Examine the following components to create or optimize system efficiency for ease, accuracy and compliance
- Accounting: Bookkeeping, accounts payables and receivables and bank reconciliation
- Invoicing Procedures: Invoice generation, terms and tracking
- Financial Reporting: Income statements, balance sheets and cash flow
- Audit Preparation: Ensure workflows adhere to audit standards and requirements, communicate between business and accountant
- Workplace Environment: Create standards for space maintenance. This can include shared workspaces, naming and file storage, data security, meeting spaces booking procedures and etiquette, ergonomics and equipment maintenance
Business Optimization
“Engaging with Deanne on a monthly basis has been transformative for our nonprofit organization. Her strategic insights and emphasis on process documentation have empowered our team leaders to take ownership of their areas without feeling overwhelmed. The streamlined onboarding process she developed has made it easier for us to integrate new volunteers and staff, enhancing our overall effectiveness. Deanne has become an integral part of our mission, helping us increase our operational efficiency and impact!”
Business Optimization
I so appreciate Deanne‘s thoughtful approach to helping us sort out our priorities. Deanne was thoroughly prepared with excellent questions for us and coordinated our recent meeting with kindness, grace and focus. We accomplished more in a short time than I thought would be possible. I am so impressed with Deanne‘s ability to cut through “chaos” to what is truly important for us.
Susan J Patterson
Reigniting Joy
Business Optimization
I had the privilege of participating in a Kaos Group Association Insight Session as part of a nonprofit Board I am on and the experience was excellent!
Deanne enabled us to see clearly the organization’s strengths and challenges, while also helping us to prioritize our strategic goals.
The session was very helpful and Deanne facilitates masterfully; very clear and concise, getting to the root of the issues efficiently, which all of us appreciate!
We closed the meeting with clarity around next steps and direction as to how to address our shortcomings. I would highly recommend working with Deanne to benchmark your organization’s performance. This valuable experience shifts us from reactivity to thoughtful strategy.
Thank you, Deanne, for guiding us through a process which will ultimately make our organization more effective.
Naomi Simpson
Relationship Coach & Accredited Astrologer, Dip. CAAE
Business Optimization
I could not have had a better experience with Kaos Group! Deanne is an absolute professional. She lead our group through a very thorough exercise where we identified the gaps we have in the organization. She always made sure to keep us on track, clarified all of our questions and most importantly helped us celebrate our wins. I could not recommend Kaos Group enough!
Christina DeMarinis
Mortgage Agent
Simplify Your Business and Focus on Your Area of Expertise
Reclaim your time, reduce stress, and reignite your passion. Deanne, Senior Consultant and Founder, can develop the necessary systems to support you and your team and scale with your business.
Articles by Deanne Kelleher
Read Time: 2 minutes Let’s face it, gathering up a whole year’s worth of receipts and other documents pertaining to your tax filing can be...
Read time 5 mins Clarity through Insight Sessions I still remember the first time I saw it happen - a business owner sitting across from...
Read Time: 3 mins The Benefit Nobody Puts in the Brochure Let's be honest about something. You've invested in your people. Maybe it's the...
Read Time: 5-6 minutes Here's something I've learned working with business owners: the more unique your approach, the more you need systems that work like...