Testimonials

EXPERIENCED. KNOWLEDGEABLE. CREATIVE.

We have been empowering our clients to excel in their endeavours through dedicated service for over three decades.

  • Facilitator

    “I am very pleased with what I learned from you. Of all the breakout sessions, it was yours that spurred me to action immediately following the conference. I am now using a business application to save and manage my business contacts. Thank you again!”

  • Insight Session

    I recently had the opportunity to participate in a Kaos Group Association Insight Session facilitated by Deanne Kelleher for the CAWEE Board. The session was incredibly valuable in helping us benchmark key areas of our organization’s functionality and effectiveness. Through Deanne’s thoughtful questions and structured approach, we were able to clearly identify where CAWEE is performing well and where there are opportunities to strengthen our impact.

    Deanne’s facilitation style was engaging, professional, and insightful. She created a safe and productive environment that encouraged open discussion while keeping us focused and moving forward. The session delivered both clarity and direction, leaving our Board aligned and energized about our next steps.

    I would highly recommend Deanne Kelleher and the Kaos Group to any organization or association looking to gain meaningful insights and practical strategies for improvement.

    Robyn Yack (Sendel)
    Realtor at Right at Home Realty, Brokerage, specializing in helping couples going through a separation/divorce sell their matrimonial home. Partnering with Cheryl Koffman.

  • Business Optimization

    “Your ability to identify needs and your positive attitude are truly delightful.”

  • Speaker

    “I’m so glad I attended your presentation today; it was generous and informative, providing concrete tips for better email management and valuable insights into your process.”

  • Business Optimization

    “Deanne’s insights into workflow optimization and her focus on documenting our processes have made a remarkable difference in our operations. The systems she implemented have streamlined our onboarding process, making it quicker and more enjoyable for new hires. This has not only reduced stress for our team but has also increased the value of our business for future opportunities.”

  • Facilitator

    “I attended Deanne Kelleher’s workshop on ‘Essential & Powerful Business Tools’ and found myself captivated throughout the entire presentation. Deanne’s principles on benchmarking productivity really got me thinking. Thanks to her influence, I now have procedures in place that have saved me time and energy and increased my overall effectiveness as a business owner.”

  • Business Optimization

    “Working with Deanne has transformed our manufacturing processes. Her insights into operational efficiency and detailed documentation of our workflows have streamlined our operations, leading to a significant boost in productivity. We’ve not only improved our internal processes, but we’ve also increased the overall value of our business, making it more attractive for potential buyers!”

  • Speaker

    Deanne has spoken to a couple of my Company of Women chapters and each time has way exceeded my expectations. She made the topics of planning and organization fun, and with her creative and personable style, the women were actively engaged in the topic, wanting to learn more. I would highly recommend Deanne, not just as a speaker, but clearly she knows her stuff and bringing her in to sort through your chaos, would be money and time well spent.

    Anne Day
    Founder of Company of Women and Full Circle Publishing

  • Facilitator

    “Siobhan has improved both my business and personal space immensely, putting in maximum effort to ensure the best results.”

  • Business Optimization

    We brought Deanne on board as Head of Education to transform our training area into a true Education department. Deanne introduced efficient systems and procedures to ensure clients received high quality education through various avenues such as Web and Classroom. Within a short period of time, Deanne was able to build our curriculum for all our courses and implemented a “Continuing Education Guide” that introduces classes and schedules in an easy to use and easy to understand format.

    I’ve also had the pleasure to see Deanne in action many times. Deanne has an exceptional gift to truly engage an audience and get them emotionally invested in the presentation. Her presentations are filled with genuine passion and excitement that her audience can’t help but be riveted to their seats and retain what they’ve learned.

    Frank Tamburrini
    Fueling RV and Marine Dealerships Forward Through Technology @ IDS

  • Facilitator

    “Thank you for the great workshop! Your simplified explanation of benchmarking and the six tools you provided made goal-setting feel manageable, and your humor was refreshing.”

  • Business Optimization

    I could not have had a better experience with Kaos Group! Deanne is an absolute professional. She lead our group through a very thorough exercise where we identified the gaps we have in the organization. She always made sure to keep us on track, clarified all of our questions and most importantly helped us celebrate our wins. I could not recommend Kaos Group enough!

    Christina DeMarinis
    Mortgage Agent

  • Speaker

    We recently engaged Deanne, from Kaos Group to lead a Next Level Workshop for our business members at Heart of Networking. Deanne has a unique and engaging style that serves her very well at the front of the room. The valuable information she shared held everyone’s attention from her first words, through to the closing – without exception. The feedback from our members has been exceptional. We would highly recommend you speak with Deanne when you are seeking a top-notch speaker for your business organization.

    Marlene Marco
    Heart of Networking

  • Business Optimization

    “Deanne’s expertise has been essential to our boutique fitness studio’s success. Through our regular meetings, she collaborates closely with our team leaders, ensuring that our operations are efficient and well-documented. This support has made onboarding new instructors easier and more enjoyable while reducing the burden on existing staff. As a result, our member retention rates have soared, and we are seeing significant growth in our business’s value!”

  • Speaker

    “Deanne wowed 100 female entrepreneurs at our International Women’s Day event with her ‘Building Blocks’ presentation, encouraging us to analyze our corporate procedures with a passionate and nurturing delivery.”

  • Facilitator

    “Your explanation for benchmarking simplified the steps to set my goals. After many years of listening to speakers, it’s nice to see those who can entertain us as well as teach us something.”

  • Facilitator

    “I really enjoyed your presentation at Get Inspired Day—it inspired me! Your valuable tips will help me stay organized and focused, reducing stress in my business.”

  • Business Optimization

    I so appreciate Deanne‘s thoughtful approach to helping us sort out our priorities. Deanne was thoroughly prepared with excellent questions for us and coordinated our recent meeting with kindness, grace and focus. We accomplished more in a short time than I thought would be possible. I am so impressed with Deanne‘s ability to cut through “chaos” to what is truly important for us.

    Susan J Patterson
    Reigniting Joy

  • Business Optimization

    I had the privilege of participating in a Kaos Group Association Insight Session as part of a nonprofit Board I am on and the experience was excellent!

    Deanne enabled us to see clearly the organization’s strengths and challenges, while also helping us to prioritize our strategic goals.

    The session was very helpful and Deanne facilitates masterfully; very clear and concise, getting to the root of the issues efficiently, which all of us appreciate!

    We closed the meeting with clarity around next steps and direction as to how to address our shortcomings. I would highly recommend working with Deanne to benchmark your organization’s performance. This valuable experience shifts us from reactivity to thoughtful strategy.

    Thank you, Deanne, for guiding us through a process which will ultimately make our organization more effective.

    Naomi Simpson
    Relationship Coach & Accredited Astrologer, Dip. CAAE

  • Business Optimization

    “Thanks to Deanne’s expertise, we’ve revamped our workflow and improved our customer experience. The detailed documentation she provided for our operational processes has made onboarding new employees a breeze, creating a fun and engaging experience. This has not only saved us time but has also led to higher sales figures and increased the overall value of our business.”

  • Business Optimization

    “Deanne helped us develop a clear operational structure that has revolutionized how we run our fitness studio. By documenting our processes, she enabled us to onboard new staff quickly and with enthusiasm. Her strategic approach has also increased our membership retention rates and added significant value to our business.”

  • Facilitator

    “Deanne’s workshop was not just enlightening but interactive and fun. She is a passionate and knowledgeable speaker. Her enthusiasm for teaching clients how to maximize their potential is contagious. I recommend her services without hesitation and applaud her impeccable professionalism.”

  • Business Optimization

    “Deanne’s approach to organizing our spa operations was a game-changer. Her strategies for documenting processes have made onboarding new staff faster and more enjoyable, allowing us to maintain high service standards. As a result, our revenue has increased, and client satisfaction is at an all-time high!”

  • Facilitator

    Been around facilitators and trainers of “time/self — management and organizing for a long time. It was more than refreshing to experience Deanne’s fresh yet solid take on this important arena and approach to our work lives. She’s smart enough to recognize there are no quick fixes and that building a strong foundation and consistently working on it — is what truly makes a difference. And she’s passionate, fun and clear — you’ll learn a lot, have fun and not feel judged — all at the same time! Wow.

    Carrol Suzuki, M.Ed.
    Associate Consultant, Career Transition & Mobility at LHH Knightsbridge

  • Business Optimization

    I recently visited a client of mine that has also been working with Deanne from kAos Group. The client wanted to get a hold of her business and streamline the systems….Deanne did an amazing job. The client, very proudly, showed me the customized systems they created for her business. She said the systems have given her a complete overview of her business – the processes and procedures are all there and it’s clear and easy to use. Her final comment was how the results of what she did with Kaos Group have empowered her decision making and will definitely help her grow her business. I’m looking forward to working together with Deanne and the Kaos Group on more projects!

    Mette Johansen Keating
    Founder of MetteSpace | Expert in workplace design | Helping leaders build human-centric workspaces where employees can thrive

  • Business Optimization

    “Working with Deanne has transformed our hospitality operations. Her weekly guidance has enabled our team leaders to implement structured processes that enhance both guest experience and staff engagement. The documentation she provides has made onboarding new staff a seamless process, allowing us to focus on delivering exceptional service. Deanne’s ongoing support has become integral to our business, driving measurable improvements and a more cohesive team dynamic.”

  • Business Optimization

    “Partnering with Deanne has been a game-changer for our construction company. Through our weekly sessions, she has helped us streamline our operations and document essential processes, allowing our team leaders to delegate effectively. This collaborative effort has alleviated the workload on individual leaders, making our projects run smoother and increasing our overall efficiency. The value she brings is invaluable, and our business is now in a stronger position for growth!”

  • Speaker

    Deanne Kelleher – Kaos Group. She is amazing!!

    At the TechConnex CEO Peer Group – October 2025 Session, Deanne Kelleher delivered an outstanding presentation on Operational Excellence for Growth: The Hidden Cost of “Good Enough” Operations.

    Deanne brought a wealth of knowledge and depth to the discussion, sharing practical insights that resonated with every leader in the room. She not only delivered valuable content but also facilitated a dynamic and engaging conversation that encouraged participation and thoughtful dialogue.

    Her ability to break down complex operational challenges into clear, actionable strategies made the session both impactful and memorable. Deanne’s expertise and facilitation skills are a true asset to any organization looking to improve efficiency, strengthen operations, and drive growth. If you’re looking to take your company to the next level, I would highly recommend giving Deanne a call today.

    Ryan Ellis
    Membership Director who is passionate about the importance of Associations and the success of Small & Medium sized technology companies in Ontario. Educator, Connector, Bike, Ski & Comic Enthusiast at TechConnex

  • Speaker

    “Deanne opened our annual conference with her presentation on ‘Essential & Powerful Business Tools,’ which was polished, professional, and applicable for all members, setting a high note for the event.”

  • Business Optimization

    “Engaging with Deanne on a monthly basis has been transformative for our nonprofit organization. Her strategic insights and emphasis on process documentation have empowered our team leaders to take ownership of their areas without feeling overwhelmed. The streamlined onboarding process she developed has made it easier for us to integrate new volunteers and staff, enhancing our overall effectiveness. Deanne has become an integral part of our mission, helping us increase our operational efficiency and impact!”

  • Speaker

    “You are awesome! What a fantastic session—your slides and content were incredible, and I learned and grew a lot.”

  • Facilitator

    “As my business grew, I felt overwhelmed, but Deanne helped me systematize and delegate, creating an operations manual and enhancing profitability. She’s a delight to work with!”

  • Speaker

    I had the pleasure of hearing Deanne Kelleher from the KAOS Group speak at Heart of Networking Reignite Conference on the importance of creating an operations manual for your business. Most solopreneur would assume that they are too small to have a need for a manual. What I came to find is that choosing to create an operations manual empowered me to have a tool that I could use to move towards my vision with clarity and direction. It helped me determine my steps and create systems that bring results. As Leanne explained, measuring our productivity in key areas gives us the knowledge to control, correct and improve the action steps that impact our finances. Leanne thank you for adding value to my business.

    Anna Donato – Empowering You

  • Business Optimization

    “Collaborating with Deanne has been one of the best decisions we’ve made for our business. Her innovative ideas and practical solutions have significantly improved our workflow and operational efficiency. The documentation of our processes has made onboarding fun and engaging, while also enhancing the overall value of our business for potential sale.”

  • Speaker

    We recently engaged Deanne to speak at our annual Reignite business conference. Her topic was Turning Your Leads into Clients: Let’s Build Your Lead Generation Playbook. We are absolutely elated that we made that choice! The feedback from attendees and the organizers has been phenomenal. Deanne delivered timely, valuable information that everyone in her audience could relate to. Her style of delivery is both comfortable and inspirational, which meant we all came away with a much better understanding of specifically what we need to have in place to create efficiencies and solid processes. I highly recommend Deanne as a Conference speaker and ultimately to have Deanne take a solid look at your business practices, what is working well, and what needs improvement.

    Marlene Marco
    Connecting Entrepreneurs, Business Owners & Professionals via Heart Of Networking Events