Co-Authored by Neil Gray, Refractive Concepts and Deanne Kelleher, KAOS Group Sarah's company had everything going for it. Three years of consistent 40% revenue...

We work with growth-ready organizations to transform behind-the-scenes operations into systematic, scalable workflows. Recover time. Recapture revenue. Build systems that scale. _______________________________________________________   Hello, it's...

Read time 3 mins Workday vs. Trainual: Why Most Growing Businesses Don't Need to Think Twice There's a question that comes up regularly in conversations...

Read time 5 mins Clarity through Insight Sessions I still remember the first time I saw it happen - a business owner sitting across from...

We work with growth-ready organizations to transform behind-the-scenes operations into systematic, scalable workflows. Recover time. Recapture revenue. Build systems that scale. _______________________________________________________   Hello, it's...

Hello! It's Deanne here with Tips from the Field - where we focus on creating clarity behind the scenes so...

Read time 3 mins My organizing work taught me something that business consultants rarely discuss: the profound connection between personal crisis and professional performance. When life...

Hello, Welcome to our Tips from the Field to optimize your behind-the-scenes systems. As we close out 2025, I want to share a transformation story...

Hello! It's Deanne here with Tips from the Field to optimize your behind-the-scenes systems. Here's something that might surprise you: A recent study found that...

Read time 3 mins Breaking Free from Email Overwhelm:  The notification pings again. Another email lands in your already overflowing inbox. Your heart rate quickens...

Read Time: 3 minutes Of course I have work to do, but skimming my 156 emails from yesterday has this… dare I say, sex...

You've Built Something Great. Now Let's Make It Repeatable. Working with Kaos Group is like a mindset shift - you'll be amazed how much clarity...

Hello, It's Deanne here with Tips from the Field to optimize your behind-the-scenes systems. Here's something that might surprise you: In my research I found...

Read Time: 5-6 minutes Here's something I've learned working with business owners: the more unique your approach, the more you need systems that work like...

Hello, It's Deanne here with Tips from the Field to optimize your behind-the-scenes systems. Here's something that might surprise you: According to Devlin Peck, an...

Hello, It's Deanne here with Tips from the Field to optimize your behind-the-scenes systems. Here's something that might surprise you: McKinsey found that businesses implementing...

Read Time: 5-7 minutes Business owners often struggle in silence, never fully understanding what's really happening beneath the surface of their operations "They should work...

Read Time: 3-4 minutes How I Built a System That Saves 150+ Hours Annually Content creation has always been my passion project - the place...

Hello, It's Deanne here with Tips from the Field to optimize your behind-the-scenes systems. Did you know that uncertainty doesn't just impact budgets and timelines...

Read Time: 5 minutes In the world of business essentials, the operations manual rarely gets the spotlight it deserves. Yet, after developing these crucial documents...