Workflow Consulting

IDENTIFY. ORGANIZE. EMPOWER.

We Empower You to be More Productive

Individuals and businesses alike can reclaim time and reduce stress with systems and processes that allow them and their teams to work more efficiently, grow and achieve.

We identify specific limiting factors and opportunities for improvement, then develop customized systems and tools to support individuals and teams in their environment, allowing them to drive results in their areas of expertise. We also help manage resulting change, communicate with stakeholders, and address concerns.

Learn about our approach

Workplace Optimization

As workflow specialists and organizational experts, we analyze, design, and optimize business processes and workflows. Operational areas we excel in include:

Business Processes

The creation, optimization, and streamlining of processes can elevate competitiveness, enhance productivity and allow the delivery of unparalleled value, while upholding operational quality.

We can develop what’s needed to achieve this.

  • Documentation: Policies, requirements and guidelines, and standard operating procedures
  • Optimizing Operations: Collaborate to streamline processes, identify bottlenecks, and implement improvements
  • Performance Metrics: Document and standardize to facilitate consistent tracking
  • Communication: Create protocols that result in smoother workflow
  • Employee Management: Handbook, record information management (RIM), and manuals
  • Hiring Procedures: Aligned interviewing, onboarding and orientation
  • Training and Development: Needs analysis, curriculum development, delivery and evaluation
  • Marketing and Sales: Develop processes for lead generation, nurturing and conversion, plus strategies to maintain, expand and retain clients.
  • Implementation or enhancement of CRM systems
  • Techniques and Tools: Identify and introduce a range of tools intended to enhance productivity, collaboration, and overall effectiveness

Human Capital Systems

Effectively managing and investing in how people work individually and as teams is crucial for organizations to enhance productivity, innovation and overall success.

Kaos Group creates the necessary systems.

  • File Organization: Establish meticulous file organization so every team member can easily locate essential information
  • Team Development: Empower teams and individuals with essential skills, techniques, tools, methodologies and best practices to foster organizational alignment, personal fulfillment and individual agency
  • Essential Skills: Develop a comprehensive understanding of the competencies necessary for individual and team excellence
  • Knowledge Sharing: Harness the collective intelligence of your teams to provide the big picture, increase problem-solving and innovation, and allow smoother succession
  • Methodologies for Success: Share the proven methodologies that align with organizational objectives
  • Centralized Document Repository: Build a scalable system with clear file structures that enables quick access to vital documents, makes tasks quicker, and enhances collaboration
  • Company Culture: Documenting and systematizing company culture expectations can enhance hiring and onboarding, plus provide clarification and reference for all

Financials & Environment

Implementing sustainable financial practices for operational optimization and and building a conducive work environment may reduce errors, delays and enhance well-being.

We will build these needed processes.

  • Financial Documents: Create efficient systems for filing receipts, invoices, bank statements, leases, and expense reports
  • Financial Workflows: Examine the following components to create or optimize system efficiency for ease, accuracy and compliance
  • Accounting: Bookkeeping, accounts payables and receivables and bank reconciliation
  • Invoicing Procedures: Invoice generation, terms and tracking
  • Financial Reporting: Income statements, balance sheets and cash flow
  • Audit Preparation: Ensure workflows adhere to audit standards and requirements, communicate between business and accountant
  • Workplace Environment: Create standards for space maintenance. This can include shared workspaces, naming and file storage, data security, meeting spaces booking procedures and etiquette, ergonomics and equipment maintenance
Hospitality Manager

“Working with Deanne has transformed our hospitality operations. Her weekly guidance has enabled our team leaders to implement structured processes that enhance both guest experience and staff engagement. The documentation she provides has made onboarding new staff a seamless process, allowing us to focus on delivering exceptional service. Deanne’s ongoing support has become integral to our business, driving measurable improvements and a more cohesive team dynamic.”

Nonprofit Director

“Engaging with Deanne on a monthly basis has been transformative for our nonprofit organization. Her strategic insights and emphasis on process documentation have empowered our team leaders to take ownership of their areas without feeling overwhelmed. The streamlined onboarding process she developed has made it easier for us to integrate new volunteers and staff, enhancing our overall effectiveness. Deanne has become an integral part of our mission, helping us increase our operational efficiency and impact!”

Service Industry Owner

“Collaborating with Deanne has been one of the best decisions we’ve made for our business. Her innovative ideas and practical solutions have significantly improved our workflow and operational efficiency. The documentation of our processes has made onboarding fun and engaging, while also enhancing the overall value of our business for potential sale.”

Fitness Studio Owner

“Deanne helped us develop a clear operational structure that has revolutionized how we run our fitness studio. By documenting our processes, she enabled us to onboard new staff quickly and with enthusiasm. Her strategic approach has also increased our membership retention rates and added significant value to our business.”

Read More Testimonials

Simplify Your Business and Focus on Your Area of Expertise

Reclaim your time, reduce stress, and reignite your passion. Deanne, Senior Consultant and Founder, can develop the necessary systems to support you and your team and scale with your business.

Articles by Deanne Kelleher